LITE SUPPORT

$170.00 / month

This package includes

Wordpress Support

Security: Proactive Management (incl daily system scans)
Site Backups: Included (Offsite)
Version Updates: Minor (only)
Bug-fixes: Included (excluding major versions / custom feature enhancements)
Theme Updates: Monthly
Plug-in Updates: Simple
Support: Ticketing

Service Level Agreement

HelpDesk Support  included:  Up to 1 Hours Support per month
Billing Increment:  15 mins
Issue Response Time:  8hrs
Issue resolution Time:  24hrs
Fixed Term:  Annual
Cancellation Policy: 30 days

Project Development

Not Included
(see ELITE WORDPRESS SUPPORT)

Category:

Description

This is BASIC Maintenance + HelpDesk Support. We can coach and support you to update and market your website or do it all for you if you prefer.